Build your brand and improve customer service with our ATM Outsourcing Services.

The National Link Fully Managed ATM Branding Program will take care of: ATM placement in high traffic locations, ATM monitoring, Cash Management, ATM maintenance and repairs including parts.

How ATM Outsourcing will help you retain current customers, attract new customers and cut costs.


Provide your customers with convenient ATM access. ATM availability is a critical decision factor when consumers and merchants are choosing a bank or credit union.

ATM Management, compliance, monitoring, cash loading and maintenance is costly and time consuming, and can significantly decrease your productivity and your profits. Let National Link take care of your ATM Fleet Management so you can concentrate on running your business and providing customers with your core services.

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Our Outsourcing Services

Operating a network of ATMs in-house or using a variety of different vendors can be time consuming, expensive and problematic. NationalLink’s outsourcing and managed services are a trusted part of ATM operations strategies for a growing number of banks and credit unions.

Increase ATM up-time, generate the best user experience and streamline your ATM program by leveraging the knowledge and relationships of a reliable ATM Outsourcing partner.

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  • Eliminate your ATM compliance concerns. 
  • No more ATM hardware or software costs. 
  • Windows Upgrades? We have that covered. 
  • We handle cash management and CIT/armored company services.
  • Transaction processing and Regulation E disputes? We have that handled, too. 

PLUS enjoy 24/7 call center support and our ongoing, proactive ATM service.

 

For over 25 years, National Link has been the leader in ATM and Cash Handling Solutions. 

We manage over 19,000 ATMs nationwide, leveraging our industry knowledge and expertise to provide you with the dependable service your account holders expect.

 

Frequently Asked Questions

Yes. Customers/members of NationalLink's clients enjoy surcharge-free access to participating NationalLink ATM Alliance machines, including convenient ATM access at many stores.
Yes. If your ATMs are already part of an existing surcharge-free network, NationalLink will make sure your ATMs remain in the network.
Small-to-medium sized financial institutions do not operate enough ATMs to generate economies of scale. NationalLink operates over 19,000 ATMs nationwide and employs a team of ATM experts which creates operational efficiencies and cost savings for our clients.
Yes. NationalLink will provide a customized solution to meet your needs, whether the ATMs are located at your branch or off-premise. Our goal is to help drive costs down and eliminate the headaches and hassles of ATM management, regardless of how many ATMs you outsource to us.
NationalLink will purchase existing ATMs from financial institutions at current book value, and will be responsible for all future costs associated with compliance and regulatory upgrades.
In addition to using PCI-compliant PIN pads, fully encrypted point-to-point VPN communications, and various levels of security to prevent an attack at the ATM, NationalLink is implementing Terminal Security Software that will put ATMs on lockdown to prevent any software that is not part of the core ATM operating system from running.
NationalLink provides service-level guarantees in its management contract, and NationalLink's management team provides continuous updates to financial institution staff with respect to any issues affecting ATM performance. With our customized web portal, clients have access to real-time reporting online, allowing staff to view ATM status at all times and run a wide variety of transaction reports.
Yes, your financial institution will continue to provide vault cash for your ATMs, so your staff will continue to be involved in cash balancing. NationalLink will manage cash forecasting, cash ordering and the responsibility for all costs associated with armored car services.
No, NationalLink is responsible for all costs associated with ATM operations, including the costs of upgrading or replacing ATM equipment for compliance reasons.
NationalLink is responsible for all services related to ATM operations, including ATM compliance, maintenance, armored car services, transaction processing, communications, cash management, ATM monitoring and technician dispatch.
NationalLink can reduce ATM operating expenses by 30% and eliminate capital costs associated with purchasing and maintaining ATM equipment.